Due to the nature of our digital information products and their immediate availability for download, all purchases are non-refundable, except where required by law. Again, all purchases are non-refundable, except where required by law. This includes, but is not limited to, paid subscription fees, digital product and/or content purchases, online training, online courses, and coaching sessions, etc., all are non-refundable. If you encounter any issues with a product, please contact us at chatty@chattymatic.com, and we will work to resolve the issue.